Jernel started her career volunteering for 3 years at the Honolulu Zoo, first in the African Savannah and then at the zoo's veterinary clinic. She then joined a small animal & exotics clinic in 1998 where she worked her way up from being a Veterinary Technician to managing the practice. Jernel completed the American Animal Hospital Association's Veterinary Management Institute at Purdue University in 2004 and is an active member with the Veterinary Hospital Managers Association. In 2013, Jernel joined the Aina Haina Pet Hospital family and became their Practice Manger and in 2021 also became a registered technician. Currently, she shares a home with 2 dogs, a siberian husky named Imiloa and a chihuahua mix named Parker. In her free time, Jernel drums with a taiko group and likes to play video games.